Policies
 

Return and Exchange:

We do not want you to own a product you do not enjoy, so we will cheerfully refund your purchase price.  Please Email us within 10 days of receipt, your request for return, specifying the reason (Shipping charges are not refundable).

Avantgarde will issue a Return Merchandise Authorization (RMA).  Product must have original tags and packaging (if any).  Nothing will be accepted without the RMA prominently displayed on the package.  Return shipment must be made within 10 days of RMA authorization.  Shipping must be prepaid.

Exchanges:

Request for exchange should be included in the request for return.

Our Apologies:

Certain items are not returnable for sanitary reasons e.g. thongs, panties.  Under no circumstances will worn product be accepted; nor any customized product (e.g. monograms).  Please order carefully.

Gift Certificates:

Allow 5 days when buying or redeeming points for gift certificates

Cancellations

Will only be honored if the product is not already monogrammed or shipped.